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GarageExperts Active Campaign Portal

Everything you need to get the most out of your campaign.
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Questions & Concerns

If you have an active campaign and have a question or concern, please submit your question in the form below and we’ll be in touch with a response.

Maximize Your Reach on Top Platforms

Custom campaign options for GarageExperts
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How to Measure Campaign Performance

Watch our Dashboard Walkthrough video below to learn more about measuring your performance in Awarity Campaign Central.
Login to Awarity Campaign Central
Already enrolled or have an active campaign? Visit our Active Campaign Portal

Brand Awareness Attracts New Customers

Build local awareness for your location that ultimately increases estimates

How It Works: Localized Campaigns for GarageExperts

Awarity activates personalized campaigns that deliver greater impact for franchise locations.

Localized Targeting

Campaigns are activated with unique zip code level targeting for each location.

Personalized Creative

Creative is dynamically customized with your location's information.
Local Tv Advertising

Individualized Reporting

Receive individual access to
detailed Banner ad, Connected TV, and Meta reporting for your location in Campaign Central.
Recommended GarageExperts Media Package

Packages are all-inclusive and enrollment takes minutes.

SOCIAL + BANNER ADS + CONNECTED TV
($500 Meta Management, $750 Awarity Media Budget, $500 Meta Media)
Green Check Mark
5-10 Est. Meta Direct Leads per month (based on current performance)
Green Check Mark
Est. 75,000 local Banner ad impressions
Green Check Mark
Est. 15,000 non-skippable 30s Connected TV impressions
Green Check Mark
Creative library available across all channels
Green Check Mark
Hyper-targeted impressions with zip code, contextual, & demographic targeting
Green Check Mark
Website retargeting
Green Check Mark
Access to Awarity Campaign Central
Green Check Mark
Proven to grow organic traffic to your website
SEE ADDITIONAL PACKAGES

Frequently Asked Questions

CAMPAIGN OVERVIEW

How do I measure the success of my campaign?

The goal of this campaign is to build and maintain top of mind awareness for your specific location. Your target customer is always considering a wide range of home improvement choices and our goal is to keep you top of mind. You will see specific campaign performance metrics in your dashboard, and as you build awareness you will experience an increase in web traffic to your web page along with improved responsiveness with your lower funnel advertising channels (ex. Paid Search, SEO).

CAMPAIGN REPORTING

PAID SEARCH

Managed by Truth

How can I get support?

The Awarity team works behind the scenes to keep your campaigns performing well. For the fastest help, submit a ticket here. Samantha and the Partnership Success team receive a notification right away that a ticket has been submitted and we respond to every question within one business day. You can also view previous webinars and dashboard walkthroughs with other FAQ’s discussed here.

What is included in my management fee?

At Awarity you get the best of both worlds: a world-class Data Science team and AI optimizations. Our Data Science team is constantly developing testing plans and optimizations that are data-backed to ensure your campaign is as effective as possible. The AI platform carries out those optimizations faster and more accurately than any human could.

How can I contact my Awarity Rep?

For the fastest response, please submit a ticket here to our team. Samantha and the Partnership Success team receive a notification right away that a ticket has been submitted and we respond to every question within one business day.

How can I access the dashboard?

Your Campaign Central Dashboard will provide real time reporting for your center(s) for your Banner ad campaigns.

We are actively working with the corporate team to ensure all campaign reporting is consistent within Sylvan dashboards and Awarity.

As soon as this is complete, you will receive credentials. While we would all like to share this sooner, we understand that previously there were many inconsistencies with reporting metrics and want to ensure we provide you fully aligned data.

In the interim, your internal Sylvan Dashboard will provide you with data on leads generated overall.

How can I access the dashboard?

If you are new to partnering with Awarity for your 2026 LAF, you will receive your dashboard credentials via email from dashboard@awarity.com with a temporary password to login. Once received, you can login to your Awarity Campaign Central dashboard at dashboard.awarity.com. If you have partnered with us before, you can use your same login to see your performance.

How are leads being tracked?

In your Campaign Central executive summary, you will see total leads as reported from the Sylvan contacts database. This includes web forms, phone calls greater than two minutes, and engagement with the Sylvan Skills Check. In the different ad channels, you will see how the channels assert their impact over this lead flow. Watch this video here to learn more on why the total leads section is most important.

What audiences are being targeted?

On Paid Search, your ads show to people looking for tutoring services and Sylvan, with a stronger focus on non-branded searches so you can win parents who are not yet committed to a specific provider.

On Meta, we target parents of kids ages 6–17 using demographics, behaviors, and interests
like education, homeschooling, and competitors such as Mathnasium and Kumon.

On Banner Ads, we reach parents on sites and articles about parenting, tutoring, and educational enrichment, and we also retarget people who recently visited your website.

On Connected TV, your local commercial appears in front of parents with kids ages 6–17
on leading streaming channels and apps.

How were the zip codes chosen for my campaign?

Zip codes were selected using your past enrollments and booked assessments so your budget focuses on areas that have already performed well. This helps make your marketing spend more effective. If you want to update your zip codes, please submit a ticket.

Why do some Meta leads come from people living outside my target geography?

Meta uses its own location logic to decide who is in your zip codes. While each territory's campaigns are set up with their own unique zip codes, Meta is known to use it's own rules to define who they think is likely to be in that zip code, and they do not let advertisers control this. In vacation or high-traffic areas, this can happen a bit more often, but it is generally a small portion of your overall budget. We are continuing to explore work arounds and have requested this feature to be changed, but it's an issue every brand on Meta is currently dealing with.

If we have multiple centers, do we have to run the same ads across all of them?

You have the choice to run separately or together. Please note that there will be separate management fees if you decide to go that route.

Can we change which zip codes are targeted?

Yes, you can submit changes through the customization tool as long as it is submitted by the deadline, and the zip codes are not located in another center’s territory.  

PAID META, BANNER ADS, CONNECTED TV

Managed by Awarity

Get Started in Minutes

Enrollment Takes Minutes

Click below to get started with our simple enrollment process for GarageExperts locations.
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Submit a Ticket

If you have a question or issue, please submit a ticket at the link below and we'll be in touch within 1 business day.
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