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Marketing Operations Associate

Full time
 • 
Located in
Frisco, TX
or

We are seeking a detail-oriented and driven Marketing Operations Associate to join our dynamic team. This role is pivotal in supporting both our Sales and Client Service teams by optimizing processes, tools, and data for enhanced marketing performance, sales efficiency, and superior client outcomes.

The ideal candidate will have a strong analytical mindset and the ability to thrive at the intersection of sales and client services operations. You’ll identify trends, streamline marketing and sales processes, and drive actionable insights that enable strategic decision-making for both internal and external stakeholders.  

Excellent communication, organizational, and multitasking skills are essential, as you will coordinate with cross-functional teams including sales, marketing, and leadership to ensure seamless operations and an outstanding client experience.  

Proficiency in marketing automation platforms, CRM systems, and tools such as SQL or Excel for data analysis is highly desirable. Creativity, initiative, and a passion for driving results will set the stage for your success in this exciting position.

Key Responsibilities

What You'll Do

Sales & Marketing Operations:

  • Partner with sales and marketing teams to enhance lead generation, tracking, and conversion processes.
  • Leverage CRM/marketing database systems to drive sales pipeline efficiency and marketing campaign effectiveness.
  • Monitor performance data, generate actionable insights, and produce reports that support revenue growth and client retention.
  • Identify trends across sales and marketing data to optimize campaigns and develop improvement strategies.

Client Services & Account Operations:

  • Support seamless handoffs between sales, marketing, and client services teams to deliver consistent, high-quality client experiences
  • Assist in the onboarding, renewal, and ongoing support workflows for clients, ensuring satisfaction and engagement at each stage.
  • Resolve operational issues quickly, coordinating internal communications and materials to support client success initiatives.

Process Optimization:

  • Evaluate and optimize existing workflows, documenting Standard Operating Procedures (SOPs) and best practices for both sales and client service operations.
  • Identify and propose process improvements that create scalable and effective team operations.

Program & Project Support:

  • Support the development, launch, and tracking of marketing and client success programs.
  • Assist in rolling out new product features or marketing initiatives to both clients and internal teams.
  • Track and report on program effectiveness against established KPIs.

Compensation: Competitive salary and benefits commensurate with experience.

What We're Looking For

Minimum Qualifications

Preferred Qualifications

Qualities to be successful in this role:

Join the team that's changing the advertising industry – apply today at www.Awarity.com/Careers.

About Awarity

Be part of the team that’s transforming the advertising industry. Awarity is among the fastest-growing privately held companies in the nation. At Awarity, we promote a culture of innovation, collaboration, and inclusivity. We empower individuals to bring their unique perspectives, fostering an environment where creativity and teamwork lead to collective and individual success. We support professional growth at all career stages through continuous learning and open communication.

Awarity's mission is to democratize Advertising. We do this by making it easy, efficient, and affordable for businesses of all sizes to build targeted awareness. We work with a rapidly growing list of small businesses across the country, along with recognizable Fortune 500 brands. Whether you are an analyst focused on helping develop our next generation of AI, or a graphic designer that will produce creative for a Fortune 500 company, we can guarantee you'll have an unprecedented opportunity to learn, grow, contribute, and shape our mission.

Join the team that's changing the advertising industry – apply today at www.Awarity.com/Careers  

Marketing Operations Associate

Job Application

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It is the policy of Awarity to abide by all applicable state and federal fair employment laws, in all aspects of its operations.  Employment decisions and personnel practices relating to hiring, promotions, transfers, training, job assignments, rates of compensation, benefits, working conditions, discipline, and termination of employment shall not be based on race, color, gender, sex, sexual orientation, gender identity, religion, national origin, age, veteran or family status, or physical or mental handicap or disability (except as such handicap or disability may relate directly to the applicant’s ability to perform a particular job or function to which he or she may aspire and reasonable accommodations to compensate for such handicap or disability cannot be made), or any other status or condition protected by applicable state or federal laws, except where a bona fide occupational qualification applies.  Rather, these decisions and policies will be made and established based on the capability of the employee or the prospective employee to perform the particular job functions and the performance of the employee in the job functions.